What is the NAFD?

nafd-LogoThe National Association of Funeral Directors (NAFD) is the largest and most inclusive representative body for the UK funeral profession.

It supports its members in delivering high standards of care for those who have died 
and provides the bereaved with information to choose a compassionate, professional and experienced funeral director that they can trust.

Established in 1905, the NAFD represents the entire spectrum of funeral directing businesses, including independent and family-owned firms, co-operatives and major funeral groups, NAFD represents more than 4,100 UK funeral homes, as well as international firms and suppliers to the sector – providing advice, advocacy, education and support to help them meet the highest professional standards.

NAFD member firms must abide by the NAFD Funeral Director Code. The code is comprehensive, and outcomes focussed, developed in consultation with the funeral sector and consumer organisations. Funeral home members are regularly inspected and supported to reach the highest standards of service.

The Association also provides access to an independent complaints scheme for funeral consumers, NAFD Resolve, operated on itsbehalf by the Centre for Effective Dispute Resolution (CEDR).

The Association represents the funeral profession at all levels of Government in respect of legislation and campaigns on issues affecting not only funeral directors, but also the bereaved. It provides informed opinion to Parliamentarians, Government agencies and consumer groups on all funeral matters.

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